Shipping policy
At Mumma Shop, we are committed to delivering your orders quickly, safely, and efficiently.
🚚 Order Processing Time
- Orders are typically processed within 1 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
📦 Shipping Time
- Standard delivery usually takes 3-5 business days, depending on your location.
- Delivery times may vary during high-demand periods, holidays, or due to unforeseen courier delays.
🌍 Shipping Coverage
- We currently ship across India (or update based on your target market).
- International shipping availability may vary depending on region.
💰 Shipping Charges
- Shipping charges are calculated at checkout based on location and order size.
- Free shipping may be available on selected products or promotional offers.
📲 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor delivery status.
❗ Delays & Issues
- While we strive for timely delivery, delays caused by courier partners, weather, or logistics issues may occasionally occur.
- If your order is significantly delayed, please contact our support team.
🏠 Incorrect Address Disclaimer
- Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders delivered to incorrectly provided addresses.
📭 Lost or Damaged Packages
- If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
📞 Customer Support
For shipping-related questions, contact our support team at:
Email: mummashop.com@gmail.com
Business Hours: Monday – Saturday, 10 AM – 6 PM